Data protection

Thank you for your interest in our website. The protection of your privacy is very important to us. In the following we will inform you in detail about the handling of your data.

1. Basics

This data protection declaration applies to all persons who use the services of Holiday Austria - Rentals & Vacation Rentals. We are thus informing you about the type, scope and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to strictly comply with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (DSGVO), DSG 2000, DSG 2018 and TKG 2003). All your personal data will be processed on this basis.

The person responsible for data processing is: Holiday Austria - Ingrid Boutique

By using our services and giving consent in the sense of this declaration, you confirm that you have reached the age of 14 and are able to give permissible consent, or that you have already received effective consent from your legal guardian or your guardian.

2. Information in accordance with Art 13 GDPR

Your personal data, that is in particular

Your master data (last name, first name, address, email address, telephone and fax number, date of birth, customer number) as well as language and license plate number,

the data in travel documents (passport number, passport data, date of birth, issuing authority, term, nationality) and identity cards (identity card, driver's license, etc. including issuing authority and term),

the data on the type of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,

the unsolicited length of your stay as well as the destinations, contact persons, conditions, special services, health data, personal preferences that you tell us about your stay, and

Special categories of data such as health data as well as data on special needs and on marriage / partnership are required for our services. This also includes bookings of trips, tour guides, gastronomy, rental vehicles, transfers, registry processing, insurance, events, tours, accreditations, vouchers including customer systems, billing and their verification (B2B, B2C, FIT), ticket bookings.

This data is therefore stored, processed by us and, if necessary, passed on to third parties with whom we work to provide the most effective and best possible service for our customers - service providers in third countries can also act as processors, software and agency service providers , as well as other service providers belong -, transmitted. We do not use profiling and automated decisions.

The legal bases for these data processing processes are

the fulfillment of our pre-contractual and contractual obligations to you,

consent obtained from you,

statutory, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) as well as § 96 TKG and

our legitimate interests (e.g. improving our customer service, also in the area of direct mail or safeguarding our own legal interests).

The duration of the storage is measured according to the duration of our business relationship, the consent you have given, and also according to the statutory retention requirements and legal obligations that apply to us. We emphasize that in the case of regular cooperation for our best possible customer service, we endeavor to know your customer requests that have already been transmitted to us so well that we can continuously and permanently satisfy you.

NOTE: Information about information in accordance with Art 14 GDPR, if personal data is processed that is not collected directly from the customer as a data subject (see also point 1 of the explanations and notes ("Position and content of the data protection declaration") to this declaration.

3. Our websites

When you visit our website, your access data is automatically collected and saved. This access data can in particular include the page called up, the files viewed, the date and time of the call, the IP address of the user, data of the calling computer, in particular the browser and the operating system, as well as the amount of data and the notification of the successful call. This access data is used by us for internal statistical purposes in order to guarantee the security of our offer and to optimize the offer. If an illegal act is suspected, the access data will be evaluated to preserve evidence.

By entering your personal data in one of our contact forms, you consent to the transmission and storage and processing by us for the duration of this specific request. This applies in particular to your inquiries via the contact form, chat and emails that you send us. We need this data to process your request and in these cases also save your IP address for the purpose of preserving evidence. The storage takes place as long as this is necessary for the support of any additional or subsequent questions asked by you or us.

The legal basis for this data processing is your consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal obligations of all kinds and Section 96 TKG.

4. Newsletter

You are free to subscribe to our newsletter. The registration, for which you must provide your e-mail address and give your consent to receive the newsletter, can only become effective when you confirm a link for registration that you will receive by e-mail. In order to be able to provide you with information that is of particular interest to you in the newsletter, we give you the option to provide information on specific interests, deadlines, location information and regions and the like when you register.

In every newsletter that you receive you will find all the information you need to unsubscribe from the newsletter. For more information about our newsletters, please contact us at Holiday Austria: info@holidayaustria.info

We're here to help.

The content of our website has been carefully created and checked several times, but we do not assume any liability for the topicality, correctness and completeness of the information provided. Claims for compensation for use or non-use of the information or for the use of incorrect or incomplete information are excluded. All offers are non-binding. We reserve the right to change, add to, or delete the offer or parts of it without prior notice or to temporarily or permanently discontinue the publication of the website.

The content and programming of our website are protected by copyright and ancillary copyright. Any reproduction - including extracts - and public reproduction, in particular the copying of texts, graphics and photos, is prohibited without our prior written consent.

5. Transmission to third parties / obligations of contract processors

We may collect your personal data

within the group, taking into account the permitted uses,

to processors (e.g. for our electronic advertising in the form of newsletters) as well as to third parties who have to be involved to provide the services you have requested, all of whom have committed themselves to complying with the applicable data protection standards. If compliance with European data protection standards is not possible - for example because standard contractual clauses, adequacy decisions or certifications are not guaranteed in a specific case - we will inform you in good time and also obtain the necessary consent from you. For more information, please contact us at Holiday Austria: info@holidayaustria.info

6. Cookies, tracking services & plugins

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small pieces of text that are used to store information in web browsers. Cookies are recognized the next time you visit our website and make a significant contribution to accelerating loading processes and making our offers more convenient for you to use. The information that is recognized and stored by cookies is used for your recognition, but also for analyzing your user behavior. They are stored on the server of the respective provider who, as a processor, has committed to complying with the applicable data protection standards.

After you have visited our website, cookies remain stored on your device, unless you refuse this from the outset or you do not actively delete cookies. The active deactivation of cookies can impair the functionality of our website for you. You can also prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website.

You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being forwarded to Google and the processing of this data by Google by using the browser available on the google.com website. Download and install the plugin. However, the plug-in is only available for certain browser programs.

We also use third party content on our website in order to make our website as informative and convenient as possible for you. These include, for example, Google Maps, RSS feeds, Facebook or Youtube. These third-party providers receive your IP address for technical reasons. We have no influence on the use of this data by the third party provider. In this regard, we refer to the data protection declarations of the respective providers.

We use Google Analytics, a web analysis service provided by Google Inc. 1600, Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies. The information generated by the cookie about your user behavior is usually used is transferred to a Google server in the USA and stored there. Your IP address will be shortened beforehand within the European Union and thus anonymised or at least pseudonymised. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and there shortened.

Google uses this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. In this context, please also note Google's data protection declaration, in particular the information available under the following two links: http://www.google.com/analytics/terms/de.html and http://policies.google.com/? hl = de

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link : http://tools.google.com/dlpage/gaoptout?hl=de

We use Facebook social plug-ins from the social network Facebook, operated by Facebook Ireland Limited, 4 Grand Canal Square Dublin 2, Ireland, and Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94303, USA. The plugins are marked with a Facebook logo or the addition “Social plug-in from Facebook” or “Facebook social plugin”. These plug-ins are buttons that Facebook uses to measure who visits our website. If the visitor is registered as a user on Facebook and logged in at the same time, further information is also stored by Facebook. For technical reasons, Facebook receives your IP address.

When you call up a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information: http://www.facebook.com/policy.php

We have no influence on the use of this data by Facebook. In this regard, we refer to Facebook's data protection declarations, in particular the information available under the following link: http://www.facebook.com/help/568137493302217

There you will also find information on how to block Facebook social plug-ins with your browser.

Our website uses Google+ plugins (eg “+1” button), a so-called social plugin (“plugins”) from the social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“ Google ") is operated. The plugins are z. This can be recognized, for example, by buttons with the "+1" symbol on a white or colored background.

When you call up a page on our website that contains such a plugin, your browser establishes a direct connection to the Google servers. The content of the plugin is sent directly to your browser by Google and integrated into the page. Through the integration, Google receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Google+ profile or are not currently logged in to Google+. This information (including your IP address) is sent directly from your browser to a Google server in the USA and stored there.

If you are logged in to Google+, Google can immediately assign your visit to our website to your Google+ profile. If you interact with the plugins, for example press the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google+ and displayed to your contacts there.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your related rights and setting options to protect your privacy can be found in Google's data protection information: http://developers.google.com/+/web/buttons-policy

If you do not want Google to directly assign the data collected via our website to your profile on Google+, you must log out of Google+ before visiting our website. You can also completely prevent the Google plugins from loading with add-ons for your browser, e.g. B. with a script blocker.

We integrate the "ReCaptcha" function of the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, into our online offering to detect bots, e.g. when entering online forms.

We use YouTube video plugins on our website. YouTube is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). The extended data protection setting is activated for videos from YouTube that are integrated on our site. This means that no information from website visitors is collected and stored on YouTube unless they play the video.

The purpose and scope of the data collection and the further processing and use of the data by the provider as well as your related rights and setting options to protect your privacy can be found in Google's data protection information: http://developers.google.com/+/web/buttons- policy

The “Software-as-a-Service” offer Beds24, of the contractual partner: MPK Systems LTD, Davoser Str. 1g, D-14199 Berlin, Managing Director: Mark Kinchin, is integrated into our website via a plugin. Beds24 provides us as an accommodation facility within the framework of a separately concluded agreement with services in the form of a "software-as-a-service" offer. The contractually agreed software services enable us, Holiday Austria, to generate and manage bookings from you, our guests (hereinafter referred to as "guests or guests") via our own website or via portals from third-party providers and, if necessary, other data processing processes associated therewith to control.

In fulfillment of its contractual obligation as a provider of the "Software-as-a-Service" offer, Beds24 processes personal data for us in accordance with Art. 4 No. 2 and Art. 28 GDPR in accordance with the provisions. The provisions of this agreement become effective upon conclusion of the usage agreement for Beds24. Their effectiveness ends with the termination of the user agreement. The contractually agreed data processing is necessary to provide us with the contractually required system and to enable our guests to book.

We process data from guests who make bookings via our website or bookings that we arrange ourselves or that are made by third parties. For this purpose, the information required for booking processing is recorded such as:

Inventory data (e.g. names of people traveling, addresses).

Information on booking identification (booking number, etc.).

Information about the time of booking.

Information on the content of the booking (arrival and departure dates, booking object, etc.).

Contact details (e.g., email, telephone numbers).

Billing information.

Payment Information.

Meta / communication data (e.g., device information, IP addresses).

Information about preferences guests may have regarding their stay.

The purpose and scope of the data collection and the further processing and use of the data by Beds24 as well as your related rights and setting options to protect your privacy can be found in Beds24's data protection information: http://beds24.de/privacypolicy.html. Further information can also be found at: http://beds24.de/dataprocessingagreement.html and http://beds24.de/useragreement.html

7. Contact

You can request information about your personal data that is stored by us at any time free of charge. As a person concerned, you also have the right to revoke, information, deletion, correction, restriction and transfer of your personal data, provided that there is no statutory retention obligation on our part. Consequences of revocation: deletion.

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

For more information on your rights, as the person concerned, please contact us at Holiday Austria - Ingrid Boutique: info@holidayaustria.info

We're here to help. The Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is responsible as the supervisory authority for complaints.

8. Other

We have implemented organizational and technical protective measures, which we continuously evaluate and adjust if necessary, in order to protect your personal data stored and processed by us.

We reserve the right to change this data protection declaration at any time and to adapt it to new developments. The new version applies from the time it is made available on our website. The current version of the data protection declaration can be accessed at any time on the website at: https://www.holidayaustria.info/legal/#Datenschutz, our imprint at: https://www.holidayaustria.info/legal/#impressum

This data protection declaration was last edited by us on May 23, 2018. This data protection declaration was summarized on the basis of the documents that were created and made available by the WKO Austria Federal Section Tourism and Leisure Industry and its professional associations, together with the law firm MSP. Further information can be found at: http://www.wko.at/branchen/tourismus-freizeitwirtschaft/fachverbaende.html and http://www.wko.at/branchen/tourismus-freizeitwirtschaft/fachverbaende.html

Contact data protection authority: dsb@dsb.gv.at